We reserve the right to refuse service to anyone at all times. Questions the client might have before the appointment can be answered by contacting 630-492-1062 or [email protected]. Clients may send photos of their brows and ask additional questions about the process and whether or not they are a good candidate for permanent cosmetics. Please read the pre-care and aftercare instructions, as well as all of our policies, as many frequently asked questions are answered there.
At the start of the appointment, I will measure your brows and use a waterproof pencil to draw on a shape that I feel is most flattering to your face. You are able to approve the shape and color before I begin. If we are unable to agree on an eyebrow shape/color or I feel you are not ready for permanent cosmetics, I reserve the right to cancel your appointment if I believe it is in your best interest.
Anyone under age 18 will not be able to undergo a permanent cosmetics procedure. Per the Department of Public Health, children under 18 are not allowed in the procedure room. A client is allowed to bring one additional person into the procedure room due to limited space. Children are not to be left unattended in the lobby and must be accompanied by adult supervision.
Cancellation Policy

Prior to booking an appointment, please carefully read all information & policies below. For any further questions you may have, feel free to reach us by email [email protected] or text Robyn at 630-492-1062


If you have any of the following, you may not be a good candidate for this treatment.

  • Pregnant or Breastfeeding
  • Allergies to topical anaesthetics
  • Keloid scarring
  • Keratosis, facial psoriasis or eczema near the treated area (rashes, acne, sunburn, etc.)
  • If you have a transmittable blood disease such as HIV or hepatitis
  • Accutane in the past year
  • Viral infections and/ or diseases
  • Chemical peel within the last few weeks
  • Medications, treatments, or illness that compromises the immune system
  • Diabetes, Chemotherapy and any other Medical conditions consult your doctor (must provide doctor’s note)


Any new client with previous work done by another artist must receive approval before booking an appointment as you may need to book a few lighting sessions first. Please email [email protected] attaching clear photos of your previous work and contact info.


Must be 18 years or older

Healed results will vary between each individual client based on skin type and condition, bone structure, health, immune system, metabolism, lifestyle and the amount of existing hair.

This is a “low” maintenance treatment not a “No” maintenance treatment. Using a pencil or powder may still be needed. Fading, blurring or poor retention can still occur.

Touch Ups are recommended for optimal results and are charged accordingly by sessions and timeframe not by the amount of work.

A $100 deposit is required in order to book and confirm every new appointment. This deposit will be deducted from the total cost of your session.

All appointments and booking fee deposits are NON REFUNDABLE & NON TRANSFERABLE.

We require 5 days notice (120 hours) if you decide to reschedule your appointment. Only 1 rescheduling is allowed.

Any no show without given notice will be charged 100% of the value of your appointment. If you no show or cancel your follow up session without giving appropriate notice you will be required to summit a $100 deposit when booking for a new follow up date/time.

Pricing is subject to change at any given time without notice.

15 minutes late or over will result in a late arrival charge of $50 IF we accept your appointment after being 15 minutes late. This may also result in rescheduling and forfeiting your deposit. Please allow yourself time for parking and possibilities of traffic at peak times.

We are not liable for any changes or adjustments after you have finalized your decision with the method, shape and color. Additional charges will apply to any additional changes.

If you have a serious medical condition you must come with a doctor’s note stating the condition and the clearance to proceed with cosmetic tattooing. Ink and Arch Microblading Studio will not be held accountable for any unforeseen situations during your session.

If you arrive with any of the contraindications or have problematic skin around the procedure area (PIMPLES, blemishes, irritated skin, sunburn) you will forfeit your deposit because we cannot proceed with the treatment.

Absolutely no kids or pets allowed.

We reserve the right to refuse any service or fire a client at any given time.


Prices are subject to change. Any price adjustments will be listed on the Services & Pricing page. If you have had permanent cosmetics applied to your eyebrows by another artist in the past, you will be charged the full price of the first appointment.


The preferred method of payment for services is Cash Only, No Credit/Debit Cards. Our booking system requires a card to be on file for our Cancellation Policy, but at your actual appointment we prefer that you bring cash to pay in full.
Healed results vary from client to client. I cannot guarantee what your brows will look like once they heal. Not every skin type is ideal for permanent cosmetics; if you have very oily skin, the hair strokes will likely heal with a softer, more powdered look. If you are a smoker or iron deficient, your pigment will fade sooner due to the skin’s health and the way the body absorbs the pigment. If you have a thyroid condition, your pigment will likely heal lighter. If you have previously gotten a solid eyebrow tattoo, depending on how faded the old ink is, there is no guarantee that microbladed hair strokes will heal visibly over the old ink. I am still happy to do your brows if one of these scenarios applies to you, as long as you have realistic expectations. Additional touch-ups can be done and will be charged based on how much work needs to be done. In order to get the best outcome from this procedure, it is essential that you strictly follow ALL of the aftercare instructions.